Testimonials

Alexis was friendly and didn't play games or waist time

Exceptional Service Every Single Time – My Go-To Dealership! This team at Rogers Subaru in Hermiston first won me over when they helped my son purchase his very first vehicle, and coming back as a returning customer has officially made me a customer for life. Once again, they went above and beyond to deliver a flawless, stress-free experience.It is incredibly rare to find a dealership that treats you just as well—if not better—the second time around. My sales representative, Nick Fowler, was phenomenal. He remembered exactly what our family values, skipped the usual runaround, and made upgrading my 2020 Outback Limited to a new 2026 Outback Touring XT absolutely seamless.The finance manager, Caressa Bastian, was equally amazing. She was incredibly transparent, efficient, and worked hard to get me the best possible deal as a returning customer without any hidden surprises.From sales to finance, Rogers Subaru continues to prove that they genuinely care about building long-term relationships with families. If you want a dealership you can trust year after year, look no further than Nick, Caressa, and Rogers Subaru!!!

Service department has Excellent customer service! Highly recommend this dealership. Plus, I drive 35 miles to use Rogers Subaru, rather then my 4 mile away local dealership. We'll worth the drive!

Fast, affordable service with friendly service. Justin was personable and helpful with our current and future ascent service needs. Doing business here is a pleasure instead of an unfriendly AI driven rip off.

We had our Ascent serviced at Roger’s Subaru, Elizabeth helped us and was very cheerful, courteous and answered all of our questions. The video from the technician Shay was helpful in assessing the vehicles needs. All in all a great experience!

Justin Busch service manager was very helpful to me and my 2021 Subaru .

Always a great experience at Rodgers Subaru. Service advisor Elizabeth and team make it enjoyable with a great atmosphere every time I make the trip over, it's well worth the drive. Thank you and keep up the great work!

They are always very helpful and take great care of my car. I never have to worry about whether the work was done correctly or not because it always is.

The customer service was awesome Alexis Mercado and Mr Shaun Blakeman

Always receive outstanding service. Elizabeth always greets me with a smile and positive vibe it’s infectious. Everyone in the service department is polite and professional! Ted was my service technician and did a great job I really appreciated the inspection video of my car!

Carlos Pinto helped me get all the service my car needed and even fit it into the time that I had available, he went above and beyond for me, Thank you

Roger's Subaru of Hermiston is the known for friendly ,knowledgeable staff. We had a previous Subaru,serviced here. We were and are satisfied customers to having a loaner car made available to us, during longer service periods. So we did not hesitate in choosing to work with this dealership for our next vehicle purchase. My husband and I are pleased with the entire experience from start to finish. Nick Fowler, Shaun and Caressa Bastian was a team, that worked hard to listen to our prevered choices and price range. Beautiful Outback Limited found and delivered for our purchase. Thank you to everybody at Hermiston Subaru.

Our Subaru Forester had a problem on a road trip. Justin Bush got our Subaru into the shop immediately for a look and an hour later were able to drive away. Thanks!

We had the best experience at Roger’s Subaru in Hermiston. The whole staff worked with us and made it easy.This is our third Subaru and we will go back again the next time !

My spouse and I had a very pleasant vehicle purchase experience, this was our second vehicle purchase with the dealership since it was taken over by Rogers Subaru of Hermiston. Everyone from our sales agent, Nick Fowler, to the finance person Andrew to include Shaun Blakeman the manager. All of our questions were answered clearly from everyone. The sales team were extremely friendly and knowledgeable. I highly recommend this dealership for anyone looking to purchase a new Subaru. Thanks, Debby & John.

Need a Subaru? Need one worked on? This is the place to go for sure. Wish I could give them a 5+. It takes a lot to get me to post a review. Not easy to find but you'll be glad you did. These folks are worth it.

My husband and I were looking for a new car. The first place we looked was Rogers’ Subaru in Hermiston. The salesman (Alexis) was very friendly, listened to our needs and extremely helpful in giving us information. He didn’t pressure us in any way, in fact, he told us to look around even offering to call another dealership to let them know we’d be coming. After checking out other places, we ended up where we started. Everyone greeted us like family. We loved meeting the people, we made connections with them which made the whole process of buying a car seem less tedious and awkward. There’s a great support system as well that helps you get acclimated to your vehicle making sure you understand everything before you drive off the lot. This was truly the best experience we’ve had in buying a car!

Rogers by far in our experiences has friendly, kind, welcoming and genuine customer service. Tiffany is our favorite but the whole staff is womderful. We always feel like family whether buying a car, purchasing car parts or having the vehicles serviced they excel in it all. You wouldn't be disappointed visiting them.

Nick Fowler is an excellent sales person to deal with at Rogers Subaru. He is kind, knowledgeable, helpful and patient. I could not recommend him higher. The whole team at Rogers is excellent, and Caressa Bastian does the paperwork carefully and well. The manager Shaun Blakeman is exceptional too. I am 80 and have practiced law in Hermiston for almost 50 years and have bought all kinds of cars of every type. I cannot recommend the Rogers Subaru team and their products higher--and I know how to spot excellence. Thanks Rick and the Rogers team. George Anderson.

The service department attendant Justin Bush was very helpful in taking care of a concern regarding a low tire pressure warning light. Also, the recent service was taken care of in the time frame stated. No problems or other concerns, the waiting area provides coffee and snacks.

Customer Service Provided by Justin Bush in Service Department was Awesome. Our future Business will be going to him now on

We bought a new Subaru from Rogers recently and it was a pleasant, no-stress experience. Our salesman, Nick, was informative and helpful, and truly enjoyable to work with, as was the entire staff. I can recommend Rogers Subaru without reservation if you are in the market for a new car.

My 03 bugeye WRX is my baby. Elizabeth and Jake, not from State Farm, are the absolute best. I had some extensive maintenance upkeep maintenance done. The Check Engine light came on a short time after. Normally a time to be over stressed out that my baby would need more repairs and more money out of pocket. NOT THE CASE. Elizabeth caudled my baby in her caring arms and found the issue. NO MORE CHECK ENGINE LIGHT. Quick, efficient and affordable care of my baby. Five stars are not enough. Oh yeah cant forget Ted and Shay, I believe that is her name, the Technicians who turn the wrenches. I truly can't recommend this service department enough!! Thank You for understanding my needs and ALWAYS going above and beyond!!¡

Purchased a Subaru Forester and the process was fast and easy. Loved working with Tiffany.

The service staff at Rogers Subaru was very courteous and professional. I took my vehicle in for an oil change, and they performed a complete inspection on all my safety features. I really appreciated the video from the technician, going over the key points that he checked on the vehicle. The service staff at Roger Subaru treated us with respect, and were very kind to us, and showed that they appreciated our business. My overall experience was excellent Thank you to everybody at Roger’s Subaru. I appreciate you guys.

Thank you irydiana and caressa again! loving the new Subaru Crosstrek.😀

The team at Rogers Subaru was wonderful to work with. They were all very friendly and it truly felt like they wanted the best for us and wanted to help us get the car we wanted for the price we wanted. We had the pleasure of working with Nick specifically. If you are looking for a new car I would 100% recommend going in to Rogers.

11/24/25 A++ service department: Honest, Trustworthy, Knowledgeable, and very Friendly! Maintenance and repairs were done right the first time. Thank you Shay!! Thank you to the service manager Justin, and my service advisor Elizabeth for taking such good care of me!! I highly recommend Roger’s Subaru of Hermiston. It was worth the drive from Tri-Cities. I will be returning for all my maintenance and repair services. 😊. 4/3/26 A++ Great experience with the service team! Everything done right and in a timely manner. Elizabeth my service provider sent me a video of my inspection report that was recorded by my technician Ted. I had a few questions regarding aftermarket parts for my Subaru. Both Elizabeth and Ted addressed my concerns. These guys are the best! Thank you!! 😊

It was a Saturday and limited sales people available. Nick was very professional in helping everyone that came in. Shaun stepped in to help and it really was a pleasure. People the people they have there are "Real" not misleading truly cared and we had laughs. Caressa managed to get the paperwork done in a timely manner. Andrew sent us home with a long lasting gift of health.. This group of people went above what was expected. Nick even followed up with a call to wish me a Happy Birthday. Telling ya go buy car at Rogers Subaru. Thank you crew.

We traveled from out of state to come buy a gently used Outback and Nick was the best Salesmen! The GM was very professional and the finance guy was out of sight! We ended up backing out of the deal because we heard some noises we did not like and the whole team gave us the option of buying another vehicle! They even paid for some of our travel costs!! A++++++++++++

Wonderful, fast, super friendly service!!!

Very helpful

Had our Subaru Serviced and they were excellent, good communication Went in for oil change and they found some other items needing attention which they took care of

Elizabeth always makes visiting the service department a pleasure. This visit was fast and convenient for me. Great service, as always.

I recently needed maintenance work on my 2015 Outback. I want to tell you (I am 70), it has been a long time since I have experienced customer service like I received at Rogers Subaru in Hermiston. I had called and given them an estimate of what I wanted done. They did not try to up-sell me on any of their services, had a bottle of water and a loaner car there for me as I drove in (thank you Jacob). When finished, they were able to do the work under budget (mine and theirs) and within the time-frame quoted. I was and still am amazed- To top it off, I told them I wanted to buy their loaner car for my wife. Tiffany, you are wonderful! Thank you for your skillful, honest work and putting up with my sarcasm through the entire sales process. Those that know me, know I hate paperwork and you made it nearly effortless. Rogers Subaru Hermiston: The place to buy and service your car!

I was looking to buy a new Subaru Outback & Nick went out of his way to help me. He was able to have the car I wanted brought in from another of their dealerships. Thank you, Nick!

Hermiston Subaru is the best! Erik and Jacob were so helpful in trying to solve my Solterra problem with removing "Experience Drive Connect" off my computer screen.

I had the best experience at Rogers Subaru. Erik and Caressa were so friendly and helpful answering my questions and providing information. I was on a time crunch and they made sure I had all of the pertinent information before I had to leave. Erik called me the next day to schedule a time to come back and go over everything we missed. I highly recommend Rogers Subaru!

I highly recommend Roger’s Subaru of Hermiston. I love my new Outback, the buying process was a great experience. The trip from Tri-Cities is well worth the effort. Everyone I met went above and beyond. Five stars for their customer service. Ask for Nick, he was great!

really good experience

Outstanding group of people in every way!!! I recently purchased a 2024 Subaru Crosschek sport from another dealer in Tri-Cities, after driving it home to La Grande I noticed that some of the safety features weren’t working, so of course the next day i made arrangements to get it into Roger’s service department as it’s 45 minutes closer to me (supposedly everything covered under warranty) and not as far tor me to drive! Ok that’s the back story! Long story short is the car actually needed a new windshield as the one that was in it was not an OME glass (original manufacturer equipment) which it needs for the eye sight to be effective ….eye sight is the brains and cameras for all the safety features…….did I mention the windshield was NOT covered under warranty and was roughly around 1400 bucks!!!….Which of course I don’t have by the way! After finding all of this out the team at Roger’s Subaru team sprung into action and all became the most supportive, kind, understanding, caring and generous individuals I’ve ever met…..and I really mean that. They offered advice, lots of option to my situation and were willing to help in anyway they could, my next vehicle I purchased for sure will be with Roger’s Subaru and of course in the mean time they will have all my business for service!! Special thanks to Erik, Jake and Elizabeth… just a little extra shout out! P.S the windshield is being covered by the dealership as well as any adjustments needs for the safety cameras……just waiting to find how they want to handle it, I sure hope it’s with Roger’s Subaru service department!

I was feeling overwhelmed and stressed about buying my first new vehicle, but Subaru of Hermiston, made my experience easy, everyone is friendly and very welcoming as you come in the door, Everyone is extremely efficient and transparent. I would definitely recommend them!! My Sales Person Iry made the process very easy!

Tiffany and the entire staff were great to work with and very helpful. they answered all questions about optional warranty program . I hope I never have to buy another car but if I do I will consider Rogers Subaru.

This was one of the best experiences we have had buying a car. This was due in part to our salesperson, Judah. His kind and patient way of assisting us was truly appreciated. We would recommend this dealership to anyone looking for a new car.